LLP
Loose Lamination
Problem
1
The
Problem
As announced last Friday, some quantities of PX Silver Shade FF film produced between the end of March and the beginning of April may show a defect that Impossible calls the Loose Lamination Problem (LLP). The LLP is caused by a post-production mutation of one of the new components, the so called "rail" which can cause the white side boarders of the white frame at the back of the picture to loosen. Of course our films pass hard tests during and immediately after production, but apparently the LLP mutation can start several days after production and therefore we can not exclude that affected films have been sold. If you have recently purchased PX Silver Shade FF film you may therefore have experienced some of the following problems:
2
The Impossible
Exculpation
First and foremost Impossible honestly wants to apologize for this mistake and any inconveniences it may have caused. From the very beginning we informed you that it will be a thrilling analog adventure to use our new Silver Shade materials. Nevertheless it is important for us to provide you with the very best material we can produce in our factory, as you shall never lose the fun in exploring the new generation of instant photography. PX films showing the LLP are clearly not the best we can do. We promise to do our very best to learn from this mistake and to make you forget this setback asap.
3
The
Possible Solution
If you can forgive us and if you maybe have already started to like your handicapped images, please be informed that with ordinary strips of tape the LLP can easily be cured without affecting the overall performance and lifespan of your beloved Silver Shade artwork. Furthermore - as we always try to make the best of everything - we may dare telling you that LLP pictures are more than suitable and supportive for the legendary image lift technique and many other creative manipulation possibilities.
4
The Impossible
Compensation Program
In case that you had to face the LLP "Leakage" Effect, with developer paste emerging from the opened seals, dirtying your images or camera, please carry out the following instructions in order to receive compensation for your PX Silver Shade FF.
1) Download the PDF, fill it out carefully, and print it. 2) Send it together with the original images affected by chemistry leaking through the opened seals to:
Upon verification and approval, you will be compensated with 2.50 EUR / 3 USD / 2.20 GBP / 280 JPY per damaged image in form of a Promotion Code, which will be sent to your provided email address for you to redeem upon your next purchase in the Impossible Shop.
Please understand that sent in images will not be returned. Thank You
In any case we want to thank you for the ongoing support so far - please do not stop believing in us, our visions and our Impossible Project. Please also note that our current available stock was produced after the replacement of the critical component and therefore it is in excellent condition, 100% LLP free.
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